Shipping Policy

Shipping Policy - Panel Wall

1. Delivery Areas

We ship throughout the United Kingdom. For international shipping, please contact us to check availability and rates.

2. Processing Time

After payment confirmation:

  • In-stock panels: 2 to 3 business days for preparation
  • Custom-order panels: 7 to 15 business days for production

3. Delivery Time

Delivery times vary by location:

  • Standard Delivery: 5 to 10 business days after shipment
  • Express Delivery: 2 to 4 business days after shipment

Delivery times are estimates and may vary during peak periods.

4. Shipping Costs

Shipping costs are automatically calculated at checkout based on:

  • Delivery destination
  • Weight and dimensions of panels
  • Selected shipping method

Free shipping on orders over £500 within the UK.

5. Tracking

Once your order is shipped, you will receive an email with:

  • Tracking number
  • Link to track your delivery
  • Estimated delivery date

6. Receiving Your Panels

Important: Upon delivery, please check:

  • That the packaging is in good condition
  • That the number of packages is correct
  • For any visible signs of damage

If you notice visible damage, note it on the delivery receipt and contact us immediately.

7. Packaging

All panels are carefully packaged with:

  • Bubble wrap protection
  • Corner protectors
  • Reinforced cardboard boxes

8. Delivery Issues

If there are any issues with your delivery, please contact us within 48 hours of receipt.

Shipping questions? Contact us through our contact page.