Shipping Policy
Shipping Policy - Panel Wall
1. Delivery Areas
We ship throughout the United Kingdom. For international shipping, please contact us to check availability and rates.
2. Processing Time
After payment confirmation:
- In-stock panels: 2 to 3 business days for preparation
- Custom-order panels: 7 to 15 business days for production
3. Delivery Time
Delivery times vary by location:
- Standard Delivery: 5 to 10 business days after shipment
- Express Delivery: 2 to 4 business days after shipment
Delivery times are estimates and may vary during peak periods.
4. Shipping Costs
Shipping costs are automatically calculated at checkout based on:
- Delivery destination
- Weight and dimensions of panels
- Selected shipping method
Free shipping on orders over £500 within the UK.
5. Tracking
Once your order is shipped, you will receive an email with:
- Tracking number
- Link to track your delivery
- Estimated delivery date
6. Receiving Your Panels
Important: Upon delivery, please check:
- That the packaging is in good condition
- That the number of packages is correct
- For any visible signs of damage
If you notice visible damage, note it on the delivery receipt and contact us immediately.
7. Packaging
All panels are carefully packaged with:
- Bubble wrap protection
- Corner protectors
- Reinforced cardboard boxes
8. Delivery Issues
If there are any issues with your delivery, please contact us within 48 hours of receipt.
Shipping questions? Contact us through our contact page.